Answers to some problems may be found in the pages listed in the menu on the left. All of the pages are in the PDF and can be saved to your own machine. If you are unable to find an answer, please ensure you have researched your answer before making a request by email to Bob Pretty. I do not guarantee to have all the answers to your problems. Click on the menu items for the PDF files to activate. The main programs that are used have been covered in the menus, if you are looking for something not so popular like Power Point then search in the Others menu option. These tips were published on this site in March 2011 new tips are made available on a reasonably regular basis.